We know the email set up for email can be tricky, so here is a handy guide to help you along!
If this is the first email account on your iPhone or iPad, touch the Mail icon on the device’s Home screen. This will bring you to a set up page.
If you already have existing email accounts on your device, on the Home screen touch Settings -> Mail -> Accounts -> Add Account
With Macbooks & iMacs, if you are using Apple Mail, click on the mail icon on the desktop bar. If this is your first account, you will be prompted to add one. If not, click on 'Mail' icon at the top of the screen beside the Apple logo. Then 'Add Mail Account'
In all cases: Select ‘Other’ from the list
Step 1
Enter the following settings:
- Name – This is the name that will appear to those you send the message to, for example our settings will say 'Maxer Host'
- Email Address – Full email address (e.g.,
you@yourdomain.tld) - Description – What the Email Account will show as in your 'Mail' app
- Incoming Mail Server Host Name –
mail.yourdomain.tld(use your actual domain name)
Alternatively: Check your signup email for the server hostname (e.g.,cpanel00.fastsecurehost.com) - User Name – Full email address (e.g.,
you@yourdomain.tld) - Password - The password for this email account
Step 2
You can see IMAP highlighted. We always recommend IMAP for our emails. This will delete the message from all linked devices and the server if you delete it from your phone. Or it will mark it as read on all devices and the server if you read it on your phone. POP accounts save everything to the device only and act completely independently from the server account which means any actions you perform on the phone won't save on the server.
Then enter the details below into the appropriate fields:
Incoming Mail Server
- Host Name –
mail.yourdomain.tld(use your actual domain name)
Alternatively: Check your signup email for the server hostname (e.g.,cpanel00.fastsecurehost.com) - User Name – Full email address (e.g.,
you@yourdomain.tld) - Password - Password for the email account
Outgoing Mail Server
- Host Name –
mail.yourdomain.tld(use your actual domain name)
Alternatively: Check your signup email for the server hostname (e.g.,cpanel00.fastsecurehost.com) - User Name – Full email address (e.g.,
you@yourdomain.tld) - Password - Password for the email account
- Mail App might say these fields are 'Optional' but they are actually required. Don't leave them blank!
Select ‘Save’ and the iPhone should test the connection to your email server.
Thats it! Now remember, these settings translate across all Apple devices including desktop iMacs and MacBooks. How handy is that?
Please note: These steps were tested using the most up to date software available on all devices at the time of this writing.
If you can receive emails but cannot send emails - or vice-versa - please assure that you have entered the same username and password for both, the incoming and outgoing server. The credentials are always the same for both of them.
If you enter the above settings incorrectly, our firewall may block your IP address after too many failed attempts and you would no longer have access to our server. Please assure that you enter the correct credentials and server settings. If your IP address was blocked and you can no longer access the server, please refer to this guide: Unblock IP Address From One of our Servers - Maxer
Updated by SP on 24/11/2022
