How to change the password for your Email Account / Webmail

Recommended Password Security Practices

We have a separate article regarding some of the most common security practices that you should apply when setting a password. Please read this first before proceeding with the next steps:

Common Password Security Practices

Change Password for Webmail / E-Mail Account

To access Webmail you always need the email account and its password. Resetting an email account password (using a password reset link) is currently not possible. It's only possible to change an email account password through cPanel or Webmail.

To change the password of an email account in cPanel:

1. Log in to cPanel (see here how: Accessing your hosting control panel (cPanel))
2. Navigate to the "Email" category and click on "Email Accounts"
3. Find the email account for which you want to change the password
4. Click on the "Manage" button beside it
5. Under the "Security" section, enter a new password
6. Click on the "Update Email Settings" button

To change the password of an email account in Webmail:

1. Log in to Webmail (see here how: How to access Webmail on cPanel servers)
2. Navigate to the "Edit Your Settings" section and click on the "Password & Security" button
3. Enter a new password
4. Click on the "Save" button

Important: Please remember to update the email account password everywhere you may have it saved. If your email program or mobile device still has the old password saved, you will no longer be able to send and receive emails on that device and our firewall may block your IP address because of too many failed login attempts.

Updated by SP on 26/01/2023